Return & Shipping Policy

Return & Shipping Policy – MarjanTech

At MarjanTech, we aim to provide a smooth and reliable shopping experience. This policy explains our shipping procedures and return conditions so you can shop with confidence.

Shipping Policy

Shipping Locations

We currently ship across the United Arab Emirates (UAE).

Order Processing Time

  • Orders are processed within 1–2 business days after confirmation

  • Orders placed on weekends or public holidays will be processed on the next working day

Delivery Time

  • Standard delivery time is 2–5 business days, depending on your location

  • Delivery times may vary during peak seasons or promotional periods

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout

  • Any additional fees such as cash-on-delivery charges will be clearly mentioned

Order Tracking

Once your order is shipped, tracking details will be shared via SMS or WhatsApp, when available.

Return Policy

Return Eligibility

You may request a return if:

  • The item received is damaged, defective, or incorrect

  • The return request is made within 7 days of delivery

  • The product is unused, in original packaging, with all accessories included

⚠️ Due to hygiene and safety reasons, certain items such as earbuds or personal-use electronics may not be eligible for return once opened, unless defective.

Non-Returnable Items

Returns will not be accepted if:

  • The product shows signs of use or damage

  • Original packaging or accessories are missing

  • The return request is made after the allowed period

  • Damage is caused by misuse or improper handling

How to Request a Return

  1. Contact our customer support team with your order number

  2. Provide product details and reason for return

  3. Our team will guide you through the return process

📞 Customer Support: +971 526704217

Return Shipping

  • If the return is approved due to our error (wrong or defective item), return shipping will be covered by MarjanTech

  • For other approved returns, shipping costs may be the responsibility of the customer

Our Promise

We stand by the quality of our products and are committed to providing excellent customer service. Our team is always ready to assist you with any concerns regarding shipping or returns.

Thank you for choosing MarjanTech.

🌐 Website: marjantech.ae
📞 Support: +971 526704217