Online returns

Online Returns – MarjanTech

At MarjanTech, customer satisfaction is our top priority. We aim to make your shopping experience smooth, transparent, and worry-free. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

You may request a return if:

  • The product is damaged, defective, or incorrect upon delivery

  • The product is unused, in its original packaging, with all accessories included

  • The return request is made within 7 days of receiving your order

⚠️ For hygiene and safety reasons, some items such as earbuds or personal-use electronics may not be eligible for return once opened, unless they are defective.

Non-Returnable Items

Returns will not be accepted if:

  • The product has been used, damaged, or altered

  • Original packaging, manuals, or accessories are missing

  • The return request is made after the return window

  • Damage is caused by misuse or improper handling

How to Request an Online Return

  1. Contact our customer support team via phone or WhatsApp

  2. Provide your order number, product details, and reason for return

  3. Our team will guide you through the return process

📞 Customer Support: +971 526704217

Refund Process

  • Once we receive and inspect the returned item, we will notify you of the approval

  • Approved refunds will be processed to the original payment method

  • Refunds typically take 5–10 business days, depending on your bank or payment provider

Exchange Policy

If you prefer an exchange instead of a refund, we will be happy to assist, subject to product availability.

Our Promise

We take pride in offering high-quality products and excellent customer service. If there’s ever an issue, our team is committed to resolving it quickly and fairly.

Thank you for shopping with MarjanTech.

🌐 Website: marjantech.ae
📞 Support: +971 526704217